Citizen X: Designing for Holistic Community Engagement

TitleCitizen X: Designing for Holistic Community Engagement
Publication TypeConference Paper
Year of Publication2015
AuthorsAshby, S., J. Hanna, I. Oakley, T. Vieira, F. Abreu, and P. Campos
Conference NameProceedings of the 11th Biannual Conference on Italian SIGCHI Chapter
Conference LocationNew York, NY, USA
ISBN Number978-1-4503-3684-0
Keywordscommunities and e-governance, geospatial annotation, Holistic community engagement, technology-mediated social participation

Crowdsourcing in urban environments, geospatial annotation, social curation, and engaging citizens through social media applications and community-aware, place-based computing systems are at the forefront of pervasive urban technologies aimed at improving satisfaction, strengthening communities, and empowering citizens as stakeholders. This paper reports on the user-centered design of a holistic community engagement platform that combines the above aims and uncovers insights from both sides of the citizen-government divide for a people's GIS for enhancing urban livability.